The Coach's Toolkit
Essential cheat sheets, scripts, and guides for navigating challenges.
Communication Tips for PTSD & Trauma Support
How to be present without triggering or retraumatizing.
The Golden Rule
Safety First, Story Never.
Your job is not to process their trauma. Your job is to help them feel safe in the present moment. Leave the trauma processing to their therapist.
Don't Say
- "You need to get over it."
- "It happened so long ago."
- "Tell me what happened." (pushing for details)
- "Other people have been through worse."
- "You're safe now, so why are you still scared?"
Do Say
- "You're safe right now. I'm here."
- "You don't have to talk about it. I'm just here."
- "What do you need right now?"
- "I noticed you seem on edge. Would grounding help?"
- "Your reactions make sense given what you've been through."
The "Ground, Gauge, Guide" Framework
GROUND
Help them orient to the present moment.
"Can you feel your feet on the floor? What do you see in this room?"
GAUGE
Check their window of tolerance.
"On a scale of 0-10, how activated do you feel right now?"
GUIDE
Offer a co-regulation strategy.
"Let's breathe together. In for 4, out for 6."