Coaching Guide
Read this section carefully before starting Week 1.
Grief is not a disorder. It is a debt owed for the relationship. But when someone you care about is grieving — whether they lost a parent last month, a child last year, or a partner to suicide — you are watching them suffer and you don't know what to do. You say the wrong thing. You avoid them because you're afraid of saying the wrong thing. You try to fix it. You get frustrated when they're "still not over it." You feel helpless.
This manual exists because grief illiteracy is the norm. Our culture has no framework for supporting someone through loss. We get three days of bereavement leave and a casserole. Then we're expected to "be there" for someone without any training in what "being there" actually requires.
What This Manual Covers
This is not a grief recovery program for the person who is grieving. This is a supporter's education — a 12-week structured curriculum that teaches you:
- What grief actually is (neurobiologically, psychologically, relationally)
- The difference between normal grief, complicated/prolonged grief, and traumatic grief
- What helps, what hurts, and what is not your job
- How to hold space without fixing, rescuing, or collapsing
- When to encourage professional help and how to recognize danger signs
- How to sustain yourself through someone else's grief without burning out
Three Types of Grief
Good Grief (normal bereavement) is painful but adaptive. The griever moves through waves of intense pain interspersed with periods of functioning. Over months, the waves become less frequent and less consuming. Most people (90–97%) navigate grief without clinical intervention. Your job is to not interfere with this natural process while providing consistent presence.
Complicated Grief (Prolonged Grief Disorder — now a formal diagnosis in DSM-5-TR and ICD-11) occurs when grief remains intense, preoccupying, and functionally impairing beyond 12 months. The griever cannot integrate the reality of the loss. They are stuck — not because they loved more, but because something in the grief process has become blocked. Approximately 3–10% of bereaved people develop PGD.
Traumatic Grief occurs when the death itself was traumatic — sudden, violent, witnessed, or horrific in its circumstances (homicide, suicide, accident, disaster). The trauma symptoms (intrusion, avoidance, hyperarousal) interfere with the grief process. The person cannot mourn because they cannot think about the deceased without being flooded by traumatic imagery. This requires addressing trauma before or alongside grief.
The Dual Process Model
This manual uses Stroebe and Schut's Dual Process Model (1999) as its organizing framework. Healthy grief involves oscillation between two orientations:
- Loss-orientation: Grief work, yearning, crying, remembering, looking at photos
- Restoration-orientation: Attending to life changes, new roles, new identity, practical tasks, distraction
Both are necessary. Neither is pathological. Your job as supporter is to allow oscillation — not to force either orientation. Don't say "you need to move on" (forcing restoration). Don't say "you need to feel your feelings more" (forcing loss-orientation). Let them move between the two at their own pace.
A Critical Clarification
This is a 12-week program for your education as a supporter. The person you're supporting will not be "done grieving" in 12 weeks. Grief has no timeline. Worden's Task 4 — finding an enduring connection with the deceased while embarking on a new life — is lifelong work. You are learning skills that you will use for months or years. The 12-week structure gives you a framework; it does not give grief a deadline.
Clinical Foundation: This manual integrates Worden's Four Tasks of Mourning (2018), the Dual Process Model (Stroebe & Schut, 1999), Shear's Prolonged Grief Disorder Therapy protocol, Continuing Bonds theory (Klass, Silverman & Nickman, 1996), and polyvagal-informed nervous system education (Porges, Dana). All translated into plain language for non-clinicians.
What to Expect — and What Not To
This program will help you:
- Build a working understanding of Grief & Loss — what it looks like, how it moves, and what the grieving person actually needs
- Develop specific communication skills that reduce conflict and increase connection
- Recognize early warning signs and respond with a plan rather than panic
- Set boundaries that protect your own well-being without abandoning your loved one
- Understand the treatment landscape well enough to be a genuine ally — not a bystander
This program will not:
- Replace professional mental health treatment for your loved one
- Guarantee that your loved one will engage, improve, or accept your support
- Eliminate the hard moments — crises, relapses, and setbacks are part of the territory
- Make you responsible for their recovery. That is their work. This is yours.
Your role as a supporter
You are not a therapist, a case manager, or a crisis line. You are a person who cares about someone who is grieving, and you are willing to learn how to do that more effectively. That is the whole job description. The skills in this program will make you better at it — but they will not make you responsible for outcomes you cannot control.
When to refer to a clinician
This program is designed for stable, non-crisis situations. If any of the following are present, contact a licensed mental health professional or emergency services immediately:
- Any expression of suicidal ideation or self-harm
- Psychosis, severe dissociation, or inability to distinguish reality
- Active substance use that is escalating or out of control
- Physical safety concerns — for your loved one or for you
- A mood episode that is worsening despite current treatment
In the United States: 988 Suicide & Crisis Lifeline (call or text 988) · Crisis Text Line (text HOME to 741741)
Your Digital Toolkit
This manual is more than a book ~ it is a complete coaching platform. Below is every tool available to you, what it does, and how to use it. Take a few minutes to read through this section before you begin Week 1. You do not need to master everything at once ~ the session scripts will tell you when to reach for each tool.
12-Week Session Scripts
Each week has a complete script. Read it out loud ~ it is designed to sound like a real conversation, not a textbook. Check-in prompts, psychoeducation, worksheet introductions, Compassionate Inquiry exercises: it is all there. You do not need to memorize anything. Just sit down together and read.
⚠️ Important: Open this tool, try it yourself, and get comfortable before using it with your loved one.
Interactive Worksheets
Every week has a worksheet your loved one fills out between sessions. They are fillable right here in the app ~ no printer required, though you can print them if that works better. Completed worksheets save automatically, so you can pull them up in future sessions and track patterns over time.
⚠️ Important: Open this tool, try it yourself, and get comfortable before using it with your loved one.
Regulation Toolkit (21 Exercises)
Twenty-one exercises organized by what your loved one is experiencing right now. Activated and anxious? There is a category for that. Shut down and unreachable? There is one for that too. Grounding, self-soothing, emergency tools ~ each with step-by-step instructions. The "Match State to Practice" guide tells you exactly which exercise to reach for. Grounded in polyvagal theory (Porges) and Somatic Experiencing (Levine).
⚠️ Important: Open this tool, try it yourself, and get comfortable before using it with your loved one.
Binaural Beats Audio Environment
An optional audio layer that plays bilateral stimulation tones through stereo headphones ~ during regulation exercises, quiet moments, or whenever it helps. Four presets (calming, deep relaxation, sleep, gentle focus), adjustable volume, and ambient background sounds (rain, ocean, forest). Requires stereo headphones. This is NOT therapy. It is a relaxation aid.
⚠️ Important: Open this tool, try it yourself, and get comfortable before using it with your loved one.
Guided Imagery Studio
You record guided imagery scripts in your own voice while BLS tones play underneath. A teleprompter walks you through each section ~ what to say, when to pause, when to breathe ~ so you never lose your place. When you are done, export it as an MP3 your loved one can listen to between sessions. Scripts included: The Container, Comfortable Place, Care and Nurture, and Repairenting. All from *101 Trauma-Informed Interventions* by Linda Curran.
⚠️ Important: Open this tool, try it yourself, and get comfortable before using it with your loved one.
Compassionate Inquiry Framework
Based on Gabor Maté's Compassionate Inquiry model. Every weekly session includes a CI exercise ~ a reflective question or prompt that helps both of you look underneath the symptoms at the stories, beliefs, and adaptations driving them. The dedicated CI page collects all exercises in one place for review and deeper practice.
⚠️ Important: Open this tool, try it yourself, and get comfortable before using it with your loved one.
Progress Tracking
Visual indicators showing where you are in the 12-week program. Module completion, worksheet status, checklist items ~ tracked automatically. You can export a progress summary to share with your loved one's treatment team, which is useful for keeping everyone on the same page.
Crisis Safety Plan
A structured crisis plan you fill out together during your first session. Emergency contacts, warning signs, coping strategies, a step-by-step action plan. This is the single most important tool in the manual. Fill it out before you start Week 1. Print two copies ~ one for each of you.
⚠️ Important: Open this tool, try it yourself, and get comfortable before using it with your loved one.
Self-Care Assessment
Supporting someone with a mental health condition is hard, sustained work. This tool helps you honestly assess your own well-being ~ physical, emotional, social, spiritual ~ and identify where you are running on fumes. If you burn out, the whole program stalls. Take this seriously.
⚠️ Important: Open this tool, try it yourself, and get comfortable before using it with your loved one.
Coach's Toolkit
Your field manual. Quick-reference tools, communication scripts, de-escalation strategies ~ the things you reach for in the moment when you need a specific phrase, a grounding technique, or a reminder of what to do and what not to do.
⚠️ Important: Open this tool, try it yourself, and get comfortable before using it with your loved one.
Frequently Asked Questions
The questions supporters actually ask: What if they refuse to participate? What if I say the wrong thing? When do I call 911? Organized by topic so you can find what you need without scrolling through everything else.
⚠️ Important: Open this tool, try it yourself, and get comfortable before using it with your loved one.
Downloadable PDF Manual
The entire 12-week program ~ scripts, worksheets, appendices, regulation exercises ~ as a downloadable PDF. Print the whole thing or just the pages you need for a given session. Formatted for standard letter paper with generous margins for notes.
Recommended Reading
These are the books and papers that inform this manual. Each one offers something different. Read what calls to you.
Understanding Grief
On Death and Dying / On Grief and Grieving
Elisabeth Kübler-Ross (1969 / 2005 with David Kessler)
The original stage model and its later correction. Read both to understand how a clinical observation became a cultural straitjacket — and what Kübler-Ross actually meant.
The Year of Magical Thinking
Joan Didion (2005)
A memoir of the first year after her husband's sudden death. Didion documents the cognitive distortions of acute grief — the magical thinking, the inability to give away shoes because he'll need them when he comes back — with the precision of a journalist and the rawness of a widow. If you want to understand what the person you're supporting is experiencing from the inside, start here.
Validation & Holding Space
It's OK That You're Not OK
Megan Devine (2017)
The antidote to every grief platitude you've ever heard. Devine — a therapist who lost her partner to drowning — dismantles the fix-it impulse and teaches what "being with" actually looks like. Essential reading for Weeks 5 and 6 of this program.
Bearing the Unbearable: Love, Loss, and the Heartbreaking Path of Grief
Joanne Cacciatore, PhD (2017)
A grief researcher and bereaved mother who writes about "attending" — the practice of being fully present to suffering without armoring against it. Her work on compassion fatigue in supporters and the concept of grief as love with nowhere to go informs Weeks 4, 9, and 12 of this manual.
Complicated & Prolonged Grief
Complicated Grief: How to Understand, Express, and Reconcile Your Especially Difficult Grief
Alan D. Wolfelt, PhD (2021)
Wolfelt's "companioning" model of grief — being present to mourners rather than treating them — aligns with this manual's philosophy. His framework for understanding why some grief becomes complicated is essential background for Weeks 7 and 8.
Traumatic Grief
Reframing PTSD as Traumatic Grief
Alan D. Wolfelt, PhD (2019)
Wolfelt argues that what we call PTSD after loss is more accurately understood as traumatic grief — not two separate conditions but one integrated experience. This reframe changes how supporters understand what they're witnessing and what kind of help to advocate for.
The Traumatic Loss Workbook
Jennifer Levin, LCSW (2022)
Practical exercises for processing traumatic loss. While designed for the griever rather than the supporter, understanding these exercises helps you recognize what professional treatment looks like and what your loved one may be working on in therapy.
Shattered: Trauma and Grief
Hospice Foundation of America (2019)
An anthology from leading grief researchers on the intersection of trauma and bereavement. Particularly useful for understanding how sudden, violent, or witnessed deaths create a clinical picture that requires specialized intervention beyond standard grief support.
Specialized Interventions
The Induction of After-Death Communications Utilizing EMDR
Allan Botkin, PsyD (2000) — Journal of Near-Death Studies
Botkin's research on Induced After-Death Communications (IADC) documents how a modified EMDR protocol can facilitate experiences of connection with the deceased, with significant reductions in grief intensity in 70–80% of participants. Not mainstream, but published and replicable. Relevant to Weeks 10 and 11 of this program.
Linda Curran, BCPC, LPC, CAADC, CCDPD
Developed by Linda Curran, BCPC, LPC, CAADC, CCDPD — an internationally recognized trauma specialist with over 25 years of clinical experience, an approved consultant in EMDR and complex trauma, an advisor to Evergreen Certifications, and the author of 101 Trauma-Informed Interventions, Trauma Competency, and EMDR Deconstructed.
Two Steps to Start
Before you begin the 12-week program, complete your Crisis Safety Plan. Then start Week 1.
Download & Print the Complete Manual
This entire 12-week coaching program is available as a downloadable PDF. You can print the full manual or individual worksheets for offline use, note-taking, and easy reference during coaching sessions.
Download PDF Manual